Losing a travel document abroad is stressful in the moment, but a clear plan keeps it from derailing your trip.
Retrace your steps first — rental counters, hotel safes, and jacket pockets are the usual culprits. If it's truly gone, keep your passport and provincial license secure, since those are what you'll lean on for identification in the meantime.
File a police report if theft seems likely, and hold onto a copy for your records. Reach our support team with your original order details so we can walk you through replacement options.
Going forward, keep a digital photo or scan of your IDP saved to your phone and email — a small step that saves a lot of hassle if the physical copy ever goes missing again.